Frequently Asked Questions
Everything you need to know about your Mystic Store experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that jewelry and final sale items are non-returnable for hygiene and clearance reasons.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart, as our aesthetic fits can vary between slim and oversized styles.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' via Klarna.
Are your materials sustainably sourced?
At Mystic Store, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize our environmental footprint.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of purchase by contacting our support team via live chat or email.