Returns & Exchanges
At Mystic Store, we want you to be completely enchanted by your purchase, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your garment doesn't fit your style or soul, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the items in their original packaging, ensuring all tags are attached and the garments are in their original, unworn condition.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing